Expedited shipping has a delivery time of 2-3 business days. Standard Shipping orders will arrive in 3 - 5 business days within the continental 48 states, 7-14 days for Hawaii, Alaska and US Territories, and up to 4 weeks for APO/FPO addresses. While we strive to include all items in a single package, however, due to our pick & pack process, this is not always the case. You will receive an email confirmation and tracking information for each package shipped and there are no additional fees of any kind for split-shipments. Why didn't all of my items ship in one package? State and local tax rates are subject to change at any time. states where we have a business presence and/or we have determined sales taxes are applicable. Items shipped to APO / FPO military addresses are not subject to taxes. The amount of state sales tax charged is based on current tax rates. Sales tax is charged for orders shipped to U.S. We accept most major credit cards including VISA, Mastercard, Discover and American Express. If you created an account when you checked out, you can also obtain this information by logging into your account online. When your order ships, we will email you a shipping confirmation which will contain carrier and tracking information. If you checked out as a guest and did not create an account, you can also check your order status using the order number we sent in your order confirmation email and the email address you used when you placed your order.
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If you created an account when you placed your order, please log-in using your user name and password and your order status information will be available on your account page. Items do not ship out on Saturday or Sunday.
Most items ship within 48 business hours. Weekend inquiries will be answered in the order of receipt on Monday (there is no need to resend as we answer the oldest messages and emails first). We are readily available Monday - Friday from 9:00 AM to 5:00 PM PST. Email us at are your customer service hours?
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